Client news: Independent Estate Agent rated ‘Exceptional’ in Best Estate Agent Guide 2019
FCM is delighted to be working with South Derbyshire based, Liz Milsom Properties, as the company celebrates being rated ‘Gold and Exceptional’ for sales by the UK’s Best Estate Agent Guide 2019, placing them in the top 5% tier of UK estate agency branches!*
In partnership with the UK’s largest online property website, Rightmove, the Best Estate Agent Guide assesses estate agents against its exceptional service criteria, including how they are performing and by undertaking an extensive mystery shopper review.
Based in Hartshorne, company founder Liz Milsom, an elected Fellow of the National Association of Estate Agents, said: “We’re over the moon with our gold ‘exceptional’ rating, as the guide compares us against national estate agents and leading national property websites.
“The estate agency industry has changed dramatically over the last decade with the huge growth in on-line estate agents competing in the market place, alongside an ever fluctuating economy and Brexit on the horizon.
“Our secret to success has always been excellent customer service, ensuring each property transaction runs as smoothly as possible, minimising the stress levels for our customers. The ‘exceptional’ rating for sales recognises our consistent high standards and we are delighted to receive this national recognition as an independent agency.”
Open 7 days a week and with over 50 years of experience in the industry, the independent agency guides its customer’s through one of the most stressful and complicated legal transactions in their lives – with customer service excellence at the heart of its business strategy.
To find out more visit: www.lizmilsomproperties.co.uk or call the team on:
Photography courtesy of Joanne Cooper Photography:
L-R: Liz Milsom (Founder and Director), Ellie Milsom (Office Administrator), Donna Gray (Senior Sales Negotiator), Gary Milsom (Director), Colette Boldy (Independent Domestic Energy Assessor)
Source: * To discover more about the Best Estate Agent Guide visit: https://bestestateagentguide.co.uk/